Takaia ki te korowai aroha
Takohatia e ringa atawhai
Tangohia e wairu harikoa
Wrapped in a cloak of love
Gifted by a helping hand
Accepted by a grateful soulNā Fred Kapareira Holloway nō Ngāti Kuri
Support for Māori
Pokohiwi Ki Te Pokohiwi
We will walk with people and their whānau, delivering the best palliative care, where everyone matters.
Tēnā koutou kua tae mai nei ki tēnei rauemi ipurangi. Nau mai haere mai ki Hospice West Auckland.
Mō mātou | About us
Hospice West Auckland is a free service, that supports whai ora with terminal or life-limiting illness. We care in a way that upholds mana and improves quality of life.
Our team weave together all aspects of te whare tapa whā- taha tinana (physical), taha hinengaro (emotional), taha wairua (spiritual) and taha whānau (family)- to provide care and support for whai ora and their whānau.
Kei hea? | Where?
We understand the importance of home. Our role is to provide you with options. If you want to stay in your whare, surrounded by your comforts, we will do everything we can to keep you there. If home isn’t suitable, or you need some extra support, our Te Atatū Peninsula whare offers a home-from-home environment for short-term care, where you and your whānau will be supported by our team.
For whoever needs it, wherever it is needed, for as long as it’s needed – view the Hospice New Zealand Carer Guide here.
Haerenga | Journey
You can refer yourself or a loved one to Hospice West Auckland at any time. Referrals can also come from a GP, specialist, or other health provider.
Once a referral is received and accepted, our team will be in contact to arrange a time to meet. This first visit is an opportunity for whakawhanaungatanga, getting to know you, your whānau, and what matters most to you.
From there, we will work alongside you and your whānau to support your care journey, whether that is at your whare, our whare or somewhere else. Our support continues throughout your time with us and extends to whānau during and after bereavement.
We are here to walk alongside you – pokohiwi ki te pokohiwi
He waka eke noa | We’re all in this together
Whānau is an important aspect to the care we provide. Our team works with whānau, friends and carers, aiming to bring comfort, support and dignity to their loved ones.
We also offer services that whānau can access, supporting them through illness, end of life and after passing. Every whānau experiences grief differently, so we aim to awhi whānau on their journey whatever it looks like.
Kaiārahi at Hospice West Auckland
Hospice West Auckland has established the role of Kaiārahi – Cultural Lead to strengthen cultural capability and ensure care is delivered in a way that is safe, inclusive, and grounded in respect for all whānau. This role is guided by the principles of Rangatiratanga, Whanaungatanga, and Mātauranga, with a strong focus on embedding Te Ao Māori across the organisation.
The Kaiārahi works to strengthen relationships with Māori communities, support kaimahi to grow cultural understanding and confidence, and ensure policies and practice reflect a cultural lens that upholds mana and equity for whānau Māori.
This inaugural role is held by Wyllowe Poata (Ngāti Kahu, Ngāti Rehia, Ngāti Whātua ki Kaipara, Te Uri o Hau), raised in West Auckland and deeply connected to the community she serves.
Contact Kaiārahi at info@hwa.org.nz.
Reverend Fred Holloway – Kaumātua
Reverend Fred Holloway, affectionately known as Papa Fred, is the esteemed kaumātua of Hospice West Auckland. A deeply respected church and community leader, Mātua Fred provides invaluable cultural guidance and support across our organisation.
Appointed as a Trustee on the Hospice West Auckland Board in 2006, Mātua Fred served with distinction until his retirement from the Board in 2022. Today, he remains a pou, a cornerstone of our Hospice whānau, guiding us in Te Ao Māori, helping us to uphold tikanga Māori, honour Te Tiriti o Waitangi, and ensure that kaimahi, patients and whānau feel seen, supported, and culturally grounded. His māramatanga, warmth and humility enrich our organisation, and we are privileged to walk alongside him in our mahi.
Rongoā Garden
Hospice West Auckland are excited to have developed, in partnership with CHT St Margarets, a Rongoā garden at Hospice House for our patients, whānau and the wider West Auckland community.
The garden includes a wide range of New Zealand native flora, which provide the opportunity for members of our community to learn about traditional healing plants. The garden is open for the wider community to explore this healing modality and Rongoā Rākau, healing plant remedies.
Te Reo Patient and Carer Resources
Ngā manaaki a te hospice Hospice / Hospice Care
A bilingual resource about Hospice care and the ways in which it can help you and your loved ones.
Te uru hei kaitiaki / Becoming a Caregiver
Caring for someone who has a life-limiting or terminal illness can be both a challenging and a rewarding journey. This contains useful tips and information for those in caregiver roles.
Whenua ki te whenua / Advance Care Planning
Whenua ki te whenua helps you think about and talk through your values, beliefs and health priorities. It supports you to plan for your future care – especially if you become unwell and cannot tell people yourself.
Te Ipu Aronui
A site to support Māori whānau to provide care to adults and kaumātua at end of life, as well as take care of whānau at the same time.
Te Hokinga ā Wairua End of Life Service
Experiencing a loss can leave you in shock and unsure of what you need to do. You can find information on this website to help guide you and your whānau through this time.
Tangihanga / Funeral Guides
A website providing an opportunity to prepare for death and funerals leading up to the returning of the dead to burial or cremation, and the role of Nga Pou Herenga and your whānau in the time of death.
Mauri Mate Exhibition
A Te Ao Māori news item about Mercy Hospice’s private exhibition of Mauri mate, the Māori framework for palliative care, which aimed to deepen connections and foster confidence in the staff.
Te Ārai Research Group
Conducting equity-focused palliative and end-of-life care research, from a Te Tiriti o Waitangi partnership and strengths-based perspective.
Karakia
Tuia: Karakia Timatanga | Opening
Tuia ki runga
Tuia ki raro
Tuia ki waho
Tuia ki roto
Tuia te here tangata
Ka rongo te pō
Ka rongo te ao
Haumi e, hui e
Tāiki e!
Kia hora te marino
Kia hora te marino
Kia whakapapa pounamu te moana
Hei huarahi mā tātou i te rangi nei
Aroha atu, aroha mai
Tātou i ā tātou katoa
Hui e, Tāiki e!
Hā ki roto | Starting the day, transitional spaces, following hard kōrero, calming and self-regulation
Hā ki roto
Hā ki waho
Kia tau te mauri e kōkiri nei
I ngā piki me ngā heke
Ko te rangimārie tāku e rapu nei
Tihei mauri ora!
Whakapainga: Karakia mo te kai | For Food
Whakapainga enei kai
Hei oranga mō te tinana
Mō ō mātou wairua hoki
Ake Ake Āmine
Waiata
Whakataka te hau
Tūtira mai
Ko Mātou
