Hospice West Auckland is here to support patients and their whānau, carers, healthcare professionals and community providers with specialist palliative health and social support services. Our dedicated, experienced team of health and social care professionals offer practical, physical, emotional and spiritual care, supported by the wider Hospice team.
Providing Comfort, Support and Dignity
Health Care Services
Hospice West Auckland’s specialist health care team includes doctors, nurses, a pharmacist, and allied health professionals who work in the community, coming to your home or providing day services at Hospice House, 52 Beach Road, Te Atatū Peninsula. We work closely with your General Practitioner/family doctor and any other healthcare providers involved in your care.
Initial assessments are where we will get to know you, explore your wishes and goals, and discuss your future care and how we can support you to enhance your wellbeing. This could include management of your symptoms, assessing your home care needs, and offering practical and supportive advice to carers and whānau.
Social Care Services
When a person comes into Hospice care, they don’t simply come as a patient with a diagnosis; they come as an individual that has connections to and relationships with other people, family and friends, and a community. In addition to addressing physical symptoms, we aim to holistically support the entire person, the people they love and those who are caring for them. Our services also encompass bereavement counselling, ensuring whānau and carers are fully supported throughout the grief process.
Our Social Care team are dedicated professionals who specialise in assessing and providing patients and their loved ones with psychological, social, emotional and spiritual care from the moment a person comes into our care. The work of this team is supported and enhanced by a group of committed patient and family volunteers.
Our social care services are provided in the patient’s home, as day services at Hospice House, 52 Beach Rd, Te Atatū Peninsula, and at selected locations in the West Auckland community. Some services can also be provided virtually, such as via zoom.
24 Hour Phone Support
Patients, whānau and carers can contact an experienced palliative nurse specialist for advice over the phone 24 hours a day, seven days a week on 0800 834 9755. We welcome you to call us. It is important to us that we can put your mind at ease and attend to any concerns. Our aims are to ensure that you maintain maximum comfort and to support you and your whānau.
Health Care Assistants
This includes finding solutions to enable people to undertake day-to-day and meaningful activities.
Our modalities include relaxation, therapeutic and remedial massage.
This may involve sharing harmonies, playing instruments or listening to songs to bring peace and joy.
Arts therapy utilises a range of art modalities to support people with expressing their emotions and thoughts in creative ways.
Aromatherapy can help to improve quality of life for patients and carers.
Interact with trained therapy dogs, which can provide comfort, reduce stress, enhance wellbeing, and reduce feelings of isolation.
Patient and Family Volunteers
Carer, Patient & Family Morning Teas
Hui Tahi Social Programme
Puna Hauora Breathe Easy Clinics
We also regularly host patient and whānau support groups and community activities. Visit our Events page to see what’s on.