Skip to main content

Patients and Whānau

Supporting Patients, Whānau and Carers

Hospice West Auckland provides specialist palliative care that aims to improve quality of life for patients and their whānau. Our team works with whānau, friends and carers to ensure that together we provide comfort, support and dignity for their loved ones. We aim to give people the opportunity to remain in the comfort and familiarity of their own homes.

Our services are available for residents aged 18 years and older in the greater West Auckland area and are provided free of charge to patients and whānau.

Hospice’s specialist palliative care services include both health care and social care in an approach that cares for the holistic needs of our patients, families and carers: the physical, emotional, practical and spiritual needs. Our services also encompass bereavement counselling, ensuring whānau and carers are fully supported in their grief.

We also provide comprehensive resources to inform, educate and support.

Hospice West Auckland is there for you

Our Services

Grief & Bereavement

Resources

24 Hour Phone Support

Hospice West Auckland patients, whānau and carers can contact an experienced palliative nurse specialist for advice over the phone 24 hours a day, seven days a week on 0800 834 9755.

He Whare Korowai - Home From Home

Our 24/7 care facility in Te Atatū Peninsula for times when care needs become too complex, the home environment isn’t suitable, or when a person prefers support away from home. Admission can include short-term respite care as well as care in the final stages of life.

Hospice were there for me. Any time I was unsure of anything I could call up, even at 2 o’clock in the morning and they would help.

Where We Provide Our Services

Our services are provided to best meet your needs and circumstances, including in-person at your residence or at Hospice House, or via phone or video consults.

At Home

In the comfort of your own home or residential care facility, either individually or with your whānau. We work in partnership with your healthcare provider, such as your GP/family doctor, to provide you with the best quality care at home.

At Hospice House

Hospice House offers 24/7 care in He Whare Korowai – Home From Home, as well as a wide range of onsite day services. These include medical care, social support, and activities designed to support carers and whānau.

There are many ways to support Hospice West Auckland

Even a small donation or a few hours of your time can go a long way towards improving the quality of life of our patients

Volunteer Today   Donate Now